Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers/information and information for third-party payment providers like PayPal and Klarna SOFORT), email address, and phone number. We refer to this information as "Order Information."
How do we use your personal information?
We use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging to ship, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights otherwise.
Klarna sofort payment
Collection and processing when using the contact form
When using the contact form, we collect personal data (individual information about personal or factual circumstances of a natural person) only to the extent provided by you. We only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use.
Use of the e-mail address for sending newsletters
We use your e-mail address exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this.
You can unsubscribe from the newsletter any time using the corresponding link or by sending us a message. You can find the contact details for this in our imprint. Your e-mail address will then be deleted from the mailing list.
Do not track
Please note that we do not alter our Site's data collection and use practices when we see a "Do Not Track" signal from your browser.
If you are a European resident, you have the right (Art. 15 - 20 GDPR) to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please get in touch with us through the contact information below.
Additionally, if you are a European resident, we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above.
Also, please note that your information will be transferred outside Europe, including Canada and the United States.
According to Art. 21(1) GDPR, you have the right to object to the processing of information based on Art. 6 (1) f GDPR and to the processing of information for the purpose of direct advertising.
When you place an order through the Site, the information will initially be stored for the duration of the warranty period, considering legal retention periods, particularly tax and commercial law. Unless you consent to further processing and use, it will be deleted after the period expires.
Right of appeal to the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe your personal data is not being processed lawfully.
Last update: 05/07/2023